Legal

Privacy Policy

Last updated: July 2026

Emendo Solutions ("we", "us") respects your privacy and handles personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains what we collect, why, and the choices you have.

What we collect

We collect the information you give us through our enquiry, contact, and Business Readiness Audit forms: your name, business name, role, email address, phone number where you provide it, and the details you share about your business. During an engagement we may access business data you give us so we can deliver the work.

How we use it

We use your information to respond to enquiries, prepare and deliver proposals and engagements, issue invoices, and keep proper records. We do not sell your personal information. We share it only with service providers who help us operate (for example our website host and form provider) or where required by law.

Storage and security

We take reasonable steps to protect your information from misuse, loss, and unauthorised access. Where practical, client data handled during engagements is kept on Australian-hosted infrastructure, and sensitive fields are restricted or masked before any processing.

Cookies and analytics

Our website may use privacy-respecting analytics to understand how pages are used. That data is aggregated and is not used to identify you personally.

Access, correction, and complaints

You can ask what personal information we hold about you, request a correction, or raise a concern by emailing info@emendo.solutions. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

This policy is general information, not legal advice, and may be updated from time to time.