STEP 2 OF 4

Business process automation that takes you out of the loop

Business process automation replaces repetitive manual work, quoting, follow-ups, data entry, reporting, with connected systems that run automatically. Emendo builds fixed-price automations for Australian SMEs (typically $8,000–$25,000 + GST) on n8n, Zapier, and Quickbase, delivered in 2–6 weeks.

What should an SME automate first?

The processes that touch revenue and run on rules: quote follow-up, lead capture and routing, invoice generation, and customer data sync between systems. In rough order of payback:

  1. Quote follow-up. Every quote chased at set intervals, forever. Typically the fastest measurable return.
  2. Lead capture and routing. Enquiries answered in minutes, not days, and never lost.
  3. Data sync. Customer, job, and invoice data entered once, everywhere.
  4. Document and email processing. Orders, POs, and enquiries extracted from inboxes into structured records.
  5. Reporting. The Monday numbers assembled automatically instead of by you, on Sunday night.

How we build

Foundation first. Every build starts on clean data (Data Readiness). Automating on top of duplicates and dead contacts doesn't save work, it multiplies mess at machine speed.

The stack. n8n where workflows are complex, AI-connected, or data-sensitive: it's self-hostable, so your data stays onshore. Zapier where it already works. Quickbase for structured operations, as the only certified Quickbase Solution Provider in Asia Pacific.

Fixed prices, real handover. Quotes are fixed after the Audit. Every build ships with documentation, training, and monitoring, so the automation isn't a new dependency with our name on it.

Productised offer

The Revenue Engine

Our done-for-you sales system: capture, nurture, quote follow-up, surveys, and referrals, in three fixed-price tiers from $8,000 + GST. If your problem is quotes dying of silence, start here.

Explore the Revenue Engine →

What it costs

EngagementPriceTimeframe
Business Readiness Audit$1,990 inc GST (credited)2 weeks
Automation builds$8,000–$25,000 + GST fixed2–6 weeks
Ongoing care retainerfrom $1,500 + GST/moMonthly

Automation generates structured event data as a by-product, which is exactly what AI needs to be useful. Step two feeds step three.

Start here

The Business Readiness Audit

$1,990 inc GST

Fixed price. Two weeks. Written scorecard and roadmap. Fee fully credited toward any engagement commenced within 90 days.

FAQ

Questions owners ask

How much does business process automation cost in Australia?

Configured automation builds for Australian SMBs typically run $2,500–$20,000 in the market. Emendo builds sit at $8,000–$25,000 + GST fixed-price and include documentation, training, and handover, so the automation doesn't become a new dependency.

Zapier, Make, or n8n: which is right for an SME?

Zapier suits simple, linear tasks and has the widest connector library. n8n suits complex, AI-connected, or data-sensitive workflows because it can be self-hosted onshore in Australia. Emendo supports both and migrates workflows only when the change pays for itself.

Will automation break when our software updates?

Any integration can break when a vendor changes an API, which is why every Emendo build ships with monitoring and alerts, and why retainers from $1,500 + GST per month cover fixes, updates, and iteration. You'll know something failed before your customers do.

Do you replace our existing systems?

No. We connect what you already have: your CRM, email platform, accounting, and job systems. Replacement is a last resort with its own business case, and we're vendor-agnostic apart from certified Quickbase expertise where a structured platform is needed.